(Jump Straight to The Fix)

All of a sudden, you can’t send or receive e-mail.


Your mailbox may be full.

Your computer doesn’t actually send and receive e-mails directly.  Your mail client software, either Microsoft Outlook, Mozilla Thunderbird, SeaMonkey, Apple Mail etc.  will send and receive mail via the Internet’s version of the local post office, your Internet service provider’s mail server.   Your provider sets aside storage space on their servers to store mail while you are not connected to it (when your mail software isn’t running).  Most providers have a limit of how much mail you can store on their servers, and the mail stored on their servers.  If your provider offers webmail as a service, only the mail stored at the provider’s servers will be visible in your mailbox.

When this storage space at the servers is used up (full) you cannot send or receive any more e-mail until you delete something.  It’s more or less the same as having a post office box at the post office, and the box being too full to cram any more letters into.  Periodically, you have to go to the post office and empty it.  Big parcels will fill the box faster than small letters.  With e-mail, the big parcels are e-mails with attachments, or e-mails with pictures or video embedded in them. The bigger the mail messages are, the faster the mailbox fills up.  Consider carefully what you send and receive.

Let me show you how to fix this…

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Symantec estimates that 1/3 of all SPAM was stopped when Microsoft (with the assistance of the U.S. Marshals and a court order) took steps to shut down the Rustock botnet. Other botnets (Bagle, Festi, Cutwail, Lethic, Grum, Xarvester and others) are stepping into the void left by Rustock. Whether Rustock will remain 'dead', is unclear as the Rustock programmers and Rustock ringleaders are still unidentified and still at large. Continue reading


FROM: Magical Jelly Bean Software
RECOMMENDATION: Highly Recommended

Sometimes you have to recover the key to your Microsoft Windows OS, or your Windows Office install, or Photoshop etc.  The Magical Jelly Bean Keyfinder extracts license keys for you.  Even when you don’t, it’s a good idea to run this software, save the keys to a file, print the file and store it with your installation CD’s, just in case.

Screenshot: Magical Jelly Bean Keyfinder

Jelly Bean will extract, from the registry:

  • Windows 95, 98, ME, 2000, XP, Vista 7 license keys
  • Windows Servers 2000, 2003, 2008 license keys
  • Office XP, 2003, 2007 license keys
  • Even extracts license keys from the registry hive of any drive connected to the computer. Pull out the hard drive from a blown computer plug it into a working computer and recover the keys!
  • Save as .txt or .csv

Jelly Bean is free (as in free beer) and is open source and I highly recommend you download it, extract your keys to a file, print the file and store it somewhere safe with your installation CD’s, just in case.

I know, I know, I’ve warned you twice. But its that important.

Have a problem that occurs when you log on? Wonder if that Group Policy settings are being properly applied? Got a logon script that keeps crashing?  Turn on debug logging for Windows logon events to find out what is going on.
Debug Windows Logon Events: USERENV.LOG